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Library Services & Policies  

This guide provides information on all library services and policies. Click on a tab below for more information on each topic.
Last Updated: Mar 14, 2014 URL: http://cccc.libguides.com/libraryservices Print Guide

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BookMyne (Mobile App)

The library has a new mobile app called BookMyne that is now available for Apple and Android devices. You can download BookMyne for free in your app store. Here are some of the great features you can access:

  • Search library catalog
  • Place holds on books that are checked out
  • Manage your account (View items out, holds, fines, and account info, as well as renew items. Log in with your CCCC library card number is required.)
  • Manage your bookshelves (Keep track of what you have or would like to read, watch, or listen to, and share this with friends.)
  • Find suggested reading, and more!


Chatham Campus Users: The search catalog feature will only search the college's library materials and will not include the public library materials. The manage your account feature will not reflect your actual library account with the Chatham Community Library since they use a different catalog system. You should continue to contact the library there for account information and for renewals. However, you may still place holds on books if you registered for your library card in the front office on the Chatham campus.

Android Issues:
We are aware of the issue with downloading BookMyne for Android devices. We have been told that an upgrade for the app will be available during the spring semester 2014. Watch for announcements from the library when BookMyne 4.0 becomes available. We apologize for any inconvenience in the meantime, but it will be worth the wait!

 

Borrowing Library Materials

Students, faculty, staff, and residents of our three-county service area may check out library materials. Students should first obtain their student ID card prior to getting their library card.

 

Student IDs

Student IDs are made at the Lee and Harnett Libraries, and in the front office of the main building at the Chatham campus. Students should provide a copy of their registration schedule and/or receipt as proof of enrollment at the time their ID is made.

Replacement ID cards may be purchased for $5.00.

 

Library Cards

The Student ID card received at registration is also the CCCC library card. Library cards for faculty, staff, and community patrons are available at the circulation desk by presenting a valid photo ID such as a driver's license or state photo ID. The CCCC library card is required to check out all materials, including reserve materials. Students and college employees at Chatham should see Linda Bradford in the CCCC front office to obtain a library card. Student cards may be changed to public cards upon finishing a program or graduation.

Replacement cards for students may be purchased for $5.00. For community patrons, replacement cards are $2.00. Replacement cards for the Chatham Community Library are $1.00.

 

Loan Periods & Limits

Books, Audio Books, Music CDs, Educational Videos, & eReaders: 3 weeks (Limit of 10 items total for students and faculty/staff; limit of 5 items total for public patrons. Note: These limits are determined by our CCLINC consortium and are not a local policy.)

Back issues of magazines and newspapers: 1 week (Limit of 3 issues total for all patrons.)

Movies: 3 days (Limit of 2 items total for all patrons.)

Please see the Chatham Community Library policies for check out periods and limits there.

 

Renewals

Library materials may be renewed once. To renew by phone, call:

Lee Campus: 919-718-7244

Harnett Campus:  910-814-8843

Chatham Campus: 919-545-8084

There are no renewals on Nook E-Readers.

 

Returns

Library materials may be returned at the circulation desk during library business hours. When the library is closed, a book drop is available outside the library. Nook E-Readers should only be returned at the circulation desk – never in the book drop. There is a $200 fine if an E-Reader is returned in the book drop.

If you check out a book at one CCCC campus, it may be returned at another CCCC campus. Public library materials checked out from the Chatham Community Library should always be returned to the Chatham Community Library.

 

Overdue & Lost Materials

The CCCC library does not charge late fines for overdue materials with the exception of Nook E-Readers, which is $5.00 per day.  However, the replacement cost of the item is charged for items that have been lost. When materials are kept out beyond the due date, two overdue notices are sent as a reminder to return the item(s). The third notice is a bill for the price of the item(s). Charges may also be assessed for damaged materials. There is also a $200 fine if E-Readers are returned in the book drop.  Borrowing privileges may be suspended at any library location until the overdue or lost item is returned or replacement costs or fines have been paid. Grades, transcripts, certificates, and diplomas are held, and registration for classes is blocked until the library record has been cleared.

If you find a lost item after you have paid for it, you can receive a refund by presenting both the item and the receipt of payment at any CCCC library circulation desk. 


Students and employees at the Chatham campus are responsible for overdue fines on public library materials, and overdue notices are sent via e-mail only. Please refer to the Chatham Community Library policies for more information regarding loan periods and fines there.

 

Holds (Requests)

You may place a hold, or request, on an item that is checked out so that you can be the next person to check out the material. Requests by multiple people for the same item will create a waiting list for that item. You can place a hold on an item through our library catalog, or the request can be placed for you by library staff at the circulation desk or by phone. When your requested item arrives, you will be contacted by library staff.

 

Reserves

Reserve materials for classes are located at the Circulation Desk at the Lee and Harnett libraries, or at the Reference Desk at the Chatham Community Library. Materials on reserve have limited circulation so that more students have access to those materials for their classes. The check out period is determined by the instructor.  

 

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  • Lee: 919-718-7244
  • Chatham: 919-545-8086
  • Harnett:  910-814-8843

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